Terms of Service

Last updated: May 2026

Important: Chartly is an educational tool only. It is not a medical device, does not provide medical advice, diagnosis, or treatment, and is for educational purposes only. Always consult your healthcare provider about your medical results.

1. Service

Chartly provides AI-generated, plain-English summaries of user-submitted radiology reports. Translations are educational in nature.

2. Not Medical Advice

Nothing produced by Chartly constitutes medical advice. The output is for educational reference only and is not a substitute for professional medical judgment. Do not act or refrain from acting on the basis of Chartly content without consulting a licensed physician.

3. Not a Medical Device

Chartly is not registered as, and is not intended to be, a medical device under FDA regulations or any equivalent international framework.

4. Accuracy

AI-generated translations may contain errors, omissions, or simplifications. You are responsible for verifying any health-related information with a qualified professional.

5. Payments & Refunds

Translations are $9.99 per report. We offer a no-questions-asked refund within 7 days — see our Refund Policy for details.

6. Privacy

See our Privacy Policy. We do not permanently store the content of your radiology reports.

7. Limitation of Liability

To the maximum extent permitted by law, Chartly LLC and its affiliates are not liable for any indirect, incidental, or consequential damages arising from use of the service.

8. Contact

Questions? Email hello@chartly.health.